Privacy policy

PRIVACY POLICY – NIXTITU BAG

Last updated: October 9, 2026

At NIXTITU BAG, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase from our store, we collect the personal information you provide as part of the buying and selling process, such as your name, billing address, shipping address, email address, and other information necessary to process your order.

When you browse our store, we may automatically receive your Internet Protocol (IP) address, which helps us learn more about your browser, operating system, and how you interact with our website.

Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, special offers, and other updates. You can unsubscribe from marketing emails at any time using the unsubscribe link included in our messages.

SMS Marketing and Notifications (if applicable): If you provide your phone number at checkout, subscribe through our website, or opt in using a subscription form or keyword, you may consent to receiving text messages about your orders, abandoned shopping carts, promotions, and marketing offers.

Message frequency may vary depending on your interactions with our store and your subscription preferences. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.

You can opt out of marketing text messages at any time by replying STOP to a message, where supported, or by contacting us at info@nixtitubag.com. For assistance, you may contact us using the same email address.

If we use third-party messaging providers, we may share the information necessary to deliver messages and measure campaign performance, such as delivery status, message engagement, link clicks, and related campaign results. These providers process information in accordance with their own privacy policies and applicable law.

We will use personal information for marketing communications only where permitted by law and in accordance with your preferences and consent.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your payment, place an order, arrange delivery, or request a return, we use that information for the purposes associated with your request and the fulfillment of our contractual obligations.

If we ask for your personal information for another purpose, such as marketing, we will request your consent when required by applicable law or provide you with an appropriate opportunity to refuse.

How can you withdraw your consent?

If you change your mind after providing consent, you may withdraw your consent to marketing communications or request that we stop using your information where applicable law permits.

To submit a request, contact us at:

Email: info@nixtitubag.com

Withdrawing marketing consent does not affect the lawfulness of processing carried out before your withdrawal or processing that is necessary for other lawful purposes.

ARTICLE 3 – DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information when required to do so by law, when necessary to respond to lawful requests from public authorities, to protect our rights, or when you violate our Terms and Conditions.

We may also share personal information with service providers that help us operate our store, process payments, deliver orders, provide customer support, or perform other services on our behalf. We limit such disclosures to what is reasonably necessary for these purposes and subject to applicable legal requirements.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Your information may be stored through Shopify's data storage systems, databases, and applications. Shopify uses security measures designed to protect the information it processes.

Payments

When you make a purchase through our store, your payment information is processed by Shopify and/or the payment provider you select, depending on the payment method used.

Payment information is handled in accordance with the security practices and applicable standards of the relevant payment provider. We do not intentionally store complete payment card details on our own systems unless expressly stated and lawfully permitted.

Transaction information may be retained for as long as necessary to process your purchase, manage returns and refunds, comply with legal obligations, resolve disputes, and maintain appropriate business records.

For more information about how Shopify processes personal information, please review Shopify's privacy policy and terms of service.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, third-party service providers used by us collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

However, certain third-party providers, such as payment gateways, payment processors, shipping companies, analytics providers, and marketing platforms, have their own privacy policies governing the information required to complete transactions or provide their services.

We encourage you to review the privacy policies of these providers to understand how your personal information will be handled.

Some service providers may be located in, or process information in, countries other than your country of residence or Canada. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement agencies, or regulatory authorities in accordance with applicable law.

When you click a third-party link or are redirected to a third-party website or application, your use of that service is governed by the third party's terms and privacy policy, rather than this Privacy Policy.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing personal information.

ARTICLE 6 – SECURITY

We take reasonable precautions and follow generally recognized industry practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Where appropriate, security measures may include encryption, access controls, secure systems, and safeguards provided by our service providers.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Payment information is processed using the security measures implemented by Shopify and the relevant payment providers. We encourage you to use secure devices and networks when interacting with our website.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the store, remember shopping cart contents, maintain sessions, understand website traffic, improve the shopping experience, and support marketing activities where permitted.

Depending on the services and settings used by our store, cookies may include:

  • Session cookies: Help maintain your browsing session and support essential website functions.

  • Shopify cookies: May support store functionality, checkout, security, analytics, and customer experience.

  • Shopping cart cookies: Help remember items added to your cart.

  • Analytics cookies: May help us understand how visitors use our website.

  • Marketing cookies: May be used to measure advertising performance or provide relevant advertising where permitted.

The specific cookies used, their duration, and their purposes may vary depending on our Shopify configuration and the third-party services enabled.

Where required by law, we will request your consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings or the cookie preference tools available on our website. Disabling certain cookies may affect some website features.

ARTICLE 7 – AGE OF CONSENT

By using this website, you confirm that you have reached the age of majority in your country, state, or province of residence, or that you have the legal authority required to permit a minor under your care to use this website.

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the request and take appropriate action where required.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Changes and clarifications will take effect when the revised policy is published on our website, unless otherwise stated or required by law. We encourage you to review this page periodically to remain informed about how we collect, use, and protect personal information.

If we make material changes, we will provide notice where required by applicable law.

If our store is acquired by or merged with another business, your personal information may be transferred to the new owner where necessary for business continuity and subject to applicable privacy laws.

ARTICLE 9 – YOUR PRIVACY RIGHTS

Depending on your country or region of residence, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Withdraw consent to certain processing activities.

  • Object to or restrict certain processing activities where applicable.

  • Unsubscribe from marketing communications.

  • Lodge a complaint with the relevant privacy or data protection authority.

These rights are subject to applicable law, and certain exceptions may apply. We may need to verify your identity before responding to a request.

To exercise your rights or ask questions about your personal information, please contact us using the details below.

ARTICLE 10 – CONTACT INFORMATION

If you would like to access, correct, update, or request deletion of personal information we hold about you, withdraw your consent where applicable, submit a privacy complaint, or request further information about this Privacy Policy, please contact us.

Store Name: NIXTITU BAG

Email: info@nixtitubag.com

Business Address: 409 rue Gamache, Victoriaville, Quebec, Canada

Subject Line: Privacy Policy Inquiry

We will review and respond to privacy-related requests within the time limits required by applicable law.

Thank you for trusting NIXTITU BAG with your personal information.